IT Support & Maintenance
As issues inevitably arise with your IT systems, does your IT support offer reliability?
Are your IT support issues dealt with quickly, efficiently, and in a friendly personable
manner by experienced, knowledgeable staff?
Do you consider how much money your business might be losing through IT downtime
or support response times?
In today's business environment, IT system downtime is business downtime, which
means lost productivity, lost revenue, and lost opportunities.
We pride ourselves on our ability to provide expert support and advice in simple
jargon-free terms. We do this quickly and efficiently for many of our clients across
the UK. We can resolve most problems remotely, meaning you can resume work within
minutes. Where an on-site visit is required we can usually be on-site within an
hour of the call being placed.
We are not a call-centre - you can contact us to speak to a highly qualified systems
administrator directly. This reinforces our commitment to service and speed.
We also have broad experience delivering new IT projects for our client base. Some
of the projects we have delivered include:-
Complete migrations from legacy systems to Microsoft products covering multiple
locations with minimal downtime.
Network refresh. End-to-end designing, planning, procuring and installation. Seamlessly
migrating data, users and peripherals to new system.
Tele-working solutions for companies where the management wants to work from home,
to those clients who have many field based representatives.
High availability and Disaster Recovery solutions. Using real-time replication,
load-balancing, redundancy, clustering technologies or storage networking to meet
the clients needs.
Clients wishing to relocate their data systems offsite to our high availability
Office relocation where clients have moved to new premises which require new infrastructure.
We liaise with broadband and telephony providers to ensure a smooth transition.
Consultation where clients are unhappy with their current IT providers and require
an infrastructure, system and value for money audit.
IT Support Packages
Our service is extremely cost effective and for a fixed monthly payment, your business
and its staff can contact us as many times as you like. This way there are no hidden
surprises or call-out fees.
Example of prices
£59.00 per month
£19.00 per month
£19.00 per month
Per Shared Printer
£9.00 per month
We appreciate that some customers may not have the need for a monthly contract.
We also offer our services on an ad-hoc basis.
To find out just how cost-effective we are, contact us
to arrange a free no-obligation site visit.